Healthcare Navigation in North Texas

Healthcare Navigation in North Texas

Clarity. Advocacy. Calm—at every step of care.
Medical terms, portals, and multiple specialists can overwhelm any family. A Place At Home – North Texas provides Healthcare Navigation that turns confusion into a clear plan: coordinate appointments, with medication reminders, and keep everyone informed—with compassion, professionalism, and love.
Where we help: Plano, McKinney, Allen, Frisco, and nearby Collin County communities.

What We Do (at a glance)

Appointment mapping & attendance
30-day discharge support: After release from the hospital, we provide readmission checks to avoid returning to hospital
Medication reconciliation (If requested)*: one accurate list, dosing chart, refill coordination.
Care-team communication: share key updates (with permission) so nothing falls through the cracks.

How It Works

Listen & learn – goals, concerns, providers, meds, and upcoming decisions.
Coordinate & advocate – attend visits (as requested), translate plans, manage follow-ups.
Review & adapt – continuously measure what's working and be ready to adjust as needs evolve.

Why Families Choose A Place At Home – North Texas

Compassion you can feel
Accountable follow-through
Respectful communication
Ethical, objective guidance
We bring order to a fragmented system—so home feels calmer and care feels coordinated.

Let's make the next step clear.
Call now for a friendly, no-pressure consult. Many families begin navigation within 24–72 hours.

972-788-8489

Frequently Asked Question

What is Healthcare Navigation?

Refers to individuals find access & coordinates the right health care & supportive services especially when the system is complex and fragmented
Do you attend appointments?

Yes, when requested. We transport to and from appointments & assist with locating doctors offices, if needed.
How is this different from Care Coordination?

Coordination handles logistics and scheduling; Navigation adds clinical translation, discharge support, and an error-prevention focus.
Can you help after hospital discharge?

Absolutely—30-day readmission prevention, med timing, home safety, therapy scheduling, and symptom tracking.
Do you manage insurance or VA benefits?

We clarify options, organize documents, and guide you to the right resources for claims and approvals.
Will you reconcile medications?

Yes—one accurate list with dosing times, interactions flagged to providers, and refill reminders.
How soon can we start?

Often 24–72 hours after assessment, depending on schedules and needs.
What areas do you serve?

Plano, McKinney, Allen, Frisco, Richardson (Collin County side), Murphy, and nearby Collin County ZIPs.

Healthcare Navigation in North Texas

Expert, trained care professionals are ready